Privacy policy

Your medical and dental information is personal and confidential. The dentists and staff of Fenelon Dental are committed to protecting medical information about you, your health, health status, and the health care and service you receive at Fenelon Dental. This information may be in the form of written or electronic records or spoken words, and may include information about your health history, health status, symptoms, examinations, test results, diagnoses, treatments, procedures, prescriptions, related billing activity and similar types of health-related information.

Information obtained by our staff will be recorded in your medical record and used to help decide what care may be right for you. We may also share this information to facilitate referrals or transmit critical information to other treating physicians or specialists, nursing facilities, laboratories, radiology, or related facilities that provide care or perform diagnostic tests ordered by your physician. We may also share this information with agencies that provide services to you, such as pharmacies or your insurance company.

You can visit our Web Site without telling us who you are or revealing any information about yourself, including your email address. However, our web server may collect the IP address and domain you used to access our Web Site, the type and version of web browser and operating system you are using, the number, duration and frequency of visits to our Web Site and the web site you came from and visited next. This anonymous information cannot be traced to a specific individual User – it is used by us simply for the purposes of analytics – for example, to measure the number of visits, average time spent, page views, most popular preferences and other statistics about visitors to the Web Site and to determine the characteristics in which users use our Web Site and services. We may use this data to monitor Web Site performance for systems administration purposes, to make our Web Site easier and more convenient to use, to improve our services and to track information in aggregate form (e.g. how many visitors use the Web Site). This helps us better understand our Web Site traffic, visitor behavior and the impact of campaigns, content and email-driven traffic. By having access to such deeper data insights, we are able to measure, re-evaluate content offerings, map customer buying journeys and provide you with a more personalized visitor site experience, enabling demographic and interest reporting.

We use cookies, that is, small files that your Web browser places on your computer’s hard drive, to remember a User’s code, and preferences while the User is using our Web Site, to facilitate navigating different pages on the Web Site, to personalize the users experience when returning to our Web Site, to monitor progression through our Web Site, to identify opportunities to improve the user experience, and to customize ads you see when visiting the Web Site, and third party sites. Also, as a result of us enabling the Advertising Reporting Features, in addition to collecting the information it normally does, Google Analytics collects information via its Google advertising cookies: see https://support.google.com/analytics/answer/2444872#web.

Should you wish to opt out of the Google Analytics advertising features, you may do so at https://tools.google.com/dlpage/gaoptout/.
Our web site contains security mechanisms that protect against the loss, the misuse and the modification of information under our control.